All Systems Operational

About This Site

This page is regularly updated by the Intergrid Network Operations Centre (NOC) to reflect any outages, service degradation or scheduled maintenance. If your issue is not listed, contact our service desk at support@intergrid.com.au.

Australian network   ? Operational
90 days ago
100.0 % uptime
Today
New Zealand network   ? Operational
90 days ago
100.0 % uptime
Today
Sydney - Equinix SY3/SY4 Operational
Dedicated servers   Operational
Virtual servers   Operational
Network & IP transit   Operational
Melbourne - Equinix ME1 Operational
Dedicated servers   Operational
Network & IP transit   Operational
Virtual servers   Operational
Brisbane - 100 Wickham Operational
Dedicated servers   Operational
Network & IP transit   Operational
Virtual servers   Operational
Adelaide - YourDC Edinburgh Operational
Dedicated servers   Operational
Network & IP transit   Operational
Perth - 1 William St Operational
Dedicated servers   Operational
Virtual servers   Operational
Network & IP transit   Operational
Canberra - Metronode C1 Operational
Dedicated servers   Operational
Network & IP transit   Operational
Auckland - Vocus Albany Operational
Dedicated servers   Operational
Virtual servers   Operational
Network & IP transit   Operational
Service desk   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 17, 2018

No incidents reported today.

Oct 16, 2018

No incidents reported.

Oct 15, 2018

No incidents reported.

Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018

No incidents reported.

Oct 9, 2018
Completed - Maintenance completed successfully and without any customer impact.
Oct 9, 15:03 AEDT
Scheduled - Vocus (the facility managers of Intergrid’s Auckland datacentre) is conducting power maintenance on Tuesday 9th October 2018, from 0:00AM - 6:00AM local time. The works will involve electrical calibration on the A-feed power system at the Vocus Albany datacentre. Facility management have advised that for the works to be completed safely and effectively, it is necessary to disable both the mains power and generator backup power system. This means that there is heightened potential for an outage to the A-feed power system that could impact the electrical supply to Intergrid's rack space.

The datacentre operator has prepared a solution to provide continued electricity to the A-feed power system during the electrical work. The datacentre has worked on this solution with their electricians, UPS contractors and generator consultants for several months. However, they have advised Intergrid that due to the complexity of the solution, there may nevertheless be an outage to the A-feed in Intergrid’s racks for up to 90 minutes during the 00.00AM to 6.00AM hazard window.

Intergrid's core network and the majority of customer equipment is dual-corded to both A and B feeds for redundancy in events such as this. As such, no impact to these systems is expected, and this is a hazard notice only for the majority of customers.

However, approximately 5% of Auckland dedicated servers are single-corded and may be impacted. These customers have been contacted with individual hazard notices.

Updates will be posted on status.intergrid.com.au as required during the maintenance period. If you have any further questions regarding this maintenance, please contact the Intergrid's Service Desk at support@intergrid.com.au.
Oct 2, 11:20 AEST
Oct 8, 2018

No incidents reported.

Oct 7, 2018

No incidents reported.

Oct 6, 2018

No incidents reported.

Oct 5, 2018

No incidents reported.

Oct 4, 2018

No incidents reported.

Oct 3, 2018

No incidents reported.